Mac - Apple OS X 10.6.4 Adobe Photoshop CS4 CS5 and Crashes by Matt Anderson

Tuesday, July 27, 2010 by Matt Anderson
Have you been crashing quite frequently, and your using Apple's Mac OS X 10.6.4 system software with Adobe Photoshop CS4 or CS5?

Apparently Apple introduced updated video graphics - card drivers with the 10.6.4 update. This update may have bugs that lead to display artifacts like fractal looking patterns, intermittent flashes, scrolling, and random vertical or horizontal black lines.

There are a couple of proposed solutions that seem to help.

One, is to run photoshop in 32 bit mode. Select the application, get info and select open in 32 bit mode. (CS5) The good part is, your third party filters will run in this mode as well. The bad news is you just lost a fair amount of speed increase. (If your memory is decent +4Gb or more)
Matt Anderson Premedia pre-media Adobe PHotoshop CS5 CS4
This fix alone seems to help most users (according to forum feedback).

Another fix that appears to work is adjusting the Open GL settings.
Under Photoshop/Preferences/General or Command-K
De-Select the Enable OpenGL drawing function. But wait!
Doing this also limits certain neat functions and GUI options. I suggest first setting it to "Basic". If your still crashing, disable it. But just so you know, your going to lose some functionality as well as "handling traits". See Adobe supplied list below.
 
Matt Anderson Pre-Media premedia Adobe Photoshop CS5 CS4 Mac OSX 10.6.4 Crash
Matt Anderson Pre-Media premedia Adobe Photoshop CS5 CS4 Mac OSX 10.6.4 Crash

GPU Accelerated Features in Photoshop and Bridge CS5 and CS4

New Open GL/GPU features in Adobe Photoshop CS5: 

  • Scrubby Zoom
  • HUD color picker
  • Color sampler ring
  • Brush dynamic resize and hardness control
  • Bristle Brush flotilla
  • Crop with Rule of Thirds grid
  • Adobe Repousse
  • 3D overlays, including ground plane, widget, light widget, bounding box for mesh and materials.


OpenGL/GPU features in Adobe Photoshop CS5 and CS4:

  • Smooth Display at All Zoom Levels
  • Animated Zoom Tool
  • Animated Transitions 
  • Hand Toss Image
  • Birdseye View
  • Rotate Canvas
  • Smooth Display of Non Square Pixel Images
  • Pixel Grid
  • Move Color Matching to the GPU
  • Draw Brush Tip Editing Feedback via GPU
  • 3D GPU features include: 
    • 3D Acceleration
    • 3D Axis
    • 3D Lights Widget
    • Accelerated 3D Interaction via Direct To Screen
    • 3D Ground Plane
    • 3D Selections via a Hi-light Overlay

GPU features in Bridge CS4 are:

  • Preview Panel
  • Full-screen preview
  • Slideshow
  • Review Mode


Another proposed fix is to revert back to 10.6.3, and wait for the fix. Are you serious ?
One would have to re-install system software, starting from the most recent complete version you happen to have. For most, that would be going back to 10.6 or 10.6.1, 10.6.2, 10.6.3. Then re-install all the updated print drivers, applications, cha cha cha. No friggin' way. (Unless you have infinite time on your hands, and like to watch progress bars)

If your crashing quite frequently, I suggest you follow this course.
If your running third party filters, such as Nik's silver efex Pro, you'll need to be in 32 bit mode. From what I can tell, those in 32 bit mode are crashing less. If your still crashing, set the OpenGL mode to Basic. Still crashing, disable. Still crashing, go back to 10.6.3 and wait for an update. (I'd rather throw my computer out the window)

If your not running third party filters, keep running in 64 bit mode. Set OpenGL to basic. Still crashing too frequently, disable OpenGL. Still crashing run in 32 bit mode with OpenGL on basic. Still crashing 32 bit mode with OpenGL disabled. Still crashing, go back to 10.6.3.

I was in Photoshop CS5 for 12 hours yesterday. I was running in 64 bit mode with OpenGL on Normal setting. I crashed 3 times. Usually I got one flicker as a warning, knowing it was time to save quickly, but not always. More often then not I had a few files open.

I hope this helps until we get an update from Apple. If you have a fix or some input, drop me a note or comment. Happy Photoshopping.

*Update. I've switched my Photoshop to CS5 to 64bit OpenGL on Basic, knock on wood, I have yet to crash today, and I'm 10 hours in...


 

Comments for Mac - Apple OS X 10.6.4 Adobe Photoshop CS4 CS5 and Crashes by Matt Anderson

Thursday, August 12, 2010 by ghush:
How things with basic mode. I have a gtx285 card and this is driving me crazy. I have (sometimes) the occasional flicker as a warning, but none the less get hit with these crashes which result in a force restart from the power button, and the screen is flashing , rolling, weirdness, but it usually looks the about the same. I went the opposite direction this time to advanced and the two options vert sync and anti alias grids and guides turned on, 20-4-1024 on the cache settings. are you running any custom panels? MacPro 2008 10.6.4 can we get an email chat going?
Friday, December 31, 2010 by Pranaya Shakya:
I had a prob with Photoshop CS5 and mac os x 10.6.4 i tried all the options that you had suggested then it hit me to update photoshop cs5 to 12.0.2 and now it seems to have solved the crash prob and my menu displays are working fine. hope it will not crash now. just update the CS5 softwares and i guess that will eliminate the problems. Mine is MacBook Pro 2.66Ghz 13" 4gm ram system. Hope this helps

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